CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

  • Exam Code: 220-1202
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Aug 16, 2026
  • Q & A: 483 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Software Troubleshooting23%- Operating system issues
  • 1. System crashes and performance issues
    • 2. Update and driver failures
      • 3. Boot errors and startup problems
        - Mobile device troubleshooting
        • 1. Connectivity and synchronization issues
          • 2. Performance and battery problems
            • 3. App and OS update failures
              - Application and security troubleshooting
              • 1. Installation and compatibility problems
                • 2. Security-related issues and fixes
                  • 3. Application crashes and errors
                    Security28%- Security fundamentals
                    • 1. Authentication and authorization
                      • 2. Zero Trust concepts
                        • 3. Permissions and access control
                          - Network and application security
                          • 1. Wireless security protocols
                            • 2. Firewalls and security appliances
                              • 3. Encryption technologies
                                - Threats and mitigation
                                • 1. Data protection and disposal
                                  • 2. Malware types and removal
                                    • 3. Social engineering prevention
                                      Operating Systems28%- Mobile operating systems
                                      • 1. Mobile device management
                                        • 2. Android and iOS configuration
                                          • 3. App installation and security settings
                                            - Windows installation, configuration, and management
                                            • 1. File systems, partitions, and storage management
                                              • 2. Command-line tools and scripting
                                                • 3. Device drivers and system updates
                                                  • 4. Windows 10/11 features and settings
                                                    - macOS, Linux, and Chrome OS basics
                                                    • 1. Installation and navigation
                                                      • 2. System configuration and maintenance
                                                        • 3. Command-line operations
                                                          Operational Procedures21%- IT service management
                                                          • 1. Documentation and change management
                                                            • 2. Disaster recovery planning
                                                              • 3. Backup and recovery processes
                                                                - Safety and compliance
                                                                • 1. Workplace safety procedures
                                                                  • 2. Privacy and regulatory compliance
                                                                    • 3. Environmental controls
                                                                      - Communication and professionalism
                                                                      • 1. Incident reporting
                                                                        • 2. Customer service techniques
                                                                          • 3. SLA management

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            1. A high percentage of users at an office store documents on their local computers. The office needs to migrate to the next version of Windows. Which of the following methods should a technician use?

                                                                            A) Clean install
                                                                            B) Zero-touch deployment
                                                                            C) Remote network install
                                                                            D) In-place upgrades


                                                                            2. Independent contractors often work from a business's lobby. Although the business has Wi-Fi.
                                                                            contractors often plug in their laptops to Ethernet ports in the lobby. Which of the following should a security engineer do to most efficiently address a potential security concern with this network setup?

                                                                            A) Disable lobby ports and restrict external users to the guest wireless network.
                                                                            B) Use a protocol analyzer to check for malicious traffic on the network.
                                                                            C) Install signage telling external users not to use Ethernet ports.
                                                                            D) Configure WPA3 encryption on the Wi-Fi router.


                                                                            3. A technician completes malware remediation on a computer. Which of the following steps would most likely prevent future infections?

                                                                            A) Scheduled AV scans
                                                                            B) Enabling System Restore
                                                                            C) User education
                                                                            D) Symptom verification


                                                                            4. A technician wants to create new partitions on a device so that a user can keep work data and personal data separate. Which of the following tools should the technician use?

                                                                            A) perfmon.msc
                                                                            B) diskmgmt.msc
                                                                            C) lusmgr.msc
                                                                            D) devmgmt.msc


                                                                            5. After completing malware removal steps, what is the next step the technician should take?

                                                                            A) Review system logs
                                                                            B) Reimage the computer
                                                                            C) Perform a secondary antivirus scan
                                                                            D) Educate the end user


                                                                            Solutions:

                                                                            Question # 1
                                                                            Answer: D
                                                                            Question # 2
                                                                            Answer: A
                                                                            Question # 3
                                                                            Answer: C
                                                                            Question # 4
                                                                            Answer: B
                                                                            Question # 5
                                                                            Answer: D

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