Microsoft 77-731 : Outlook 2016: Core Communication, Collaboration and Email Skills
- Exam Code: 77-731
- Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
- Updated: Oct 10, 2026
- Q & A: 35 Questions and Answers
About Microsoft 77-731 Exam
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How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?
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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean
Retirement date: none
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage the Outlook environment for productivity | 20-25% | - Configure mail and reading options - Customize Outlook settings - Print and save items - Perform search operations |
| Manage contacts and groups | 10-15% | - Create and manage contact groups - Share and update contact information - Create and edit contacts |
| Manage schedules | 35-40% | - Share and update calendars - Create and manage calendars - Create appointments, meetings, and events - Manage meeting requests and responses - Manage tasks and notes |
| Manage messages | 35-40% | - Create and format email messages - Apply rules and Quick Steps - Organize and manage messages - Configure message tracking and delivery options - Insert items and attachments |
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