Salesforce Field-Service-Lightning-Consultant : Salesforce Certified Field Service Lightning Consultant
- Exam Code: Field-Service-Lightning-Consultant
- Exam Name: Salesforce Certified Field Service Lightning Consultant
- Updated: Aug 11, 2026
- Q & A: 303 Questions and Answers
About Salesforce Field-Service-Lightning-Consultant Exam
Who should take the Field-Service-Lightning-Consultant exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
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Field-Service-Lightning-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:
- Manage Work Order 32%
- Configure Contracts, Entitlements, and Warranties 8%
- Manage Scheduling and Optimization 28%
- Manage Inventory 3%
- Manage Assets 5%
- Manage Case 7%
- Configure Mobility 17%
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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Work Order Management | 23% | - Set up entitlements, service contracts, and SLAs - Manage work order line items and required products - Relate work orders to cases, accounts, and assets - Configure work order lifecycle, types, and milestones |
| Topic 2: Scheduling and Optimization | 28% | - Utilize Dispatcher Console features - Use routing, optimization, and dispatch strategies - Configure scheduling policies and service objectives - Implement complex work and multi-day appointments - Manage service appointment lifecycle |
| Topic 3: Mobile and Field Execution | 17% | - Configure Field Service mobile app settings - Manage mobile workflows and offline access - Track time, inventory, and work completion |
| Topic 4: Maintenance Plans and Advanced Features | 10% | - Integrate with Service Cloud and other clouds - Configure reports, dashboards, and analytics - Set up recurring maintenance plans |
| Topic 5: Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Define license types and permission sets - Define products, assets, and inventory settings - Set up service resources, skills, and time sheets |
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