Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant
- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
- Updated: Oct 13, 2026
- Q & A: 95 Questions and Answers
About Salesforce Slack-Con-201 Exam
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Understand implementation best practices - Plan and execute migration from other platforms - Define roles and responsibilities |
| Topic 2: Governance Structure | 8% | - Define admin and owner roles - Establish governance policies - Manage workflows and processes |
| Topic 3: Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Topic 4: Policies and Settings | 22% | - Analytics and dashboard usage - Slack Connect and app approval settings - Identity and access management - Security and compliance configurations |
| Topic 5: Channel Strategy | 10% | - Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure |
| Topic 6: Learning and Enablement | 18% | - Support adoption and troubleshoot issues - Design training programs for users and admins - Plan and execute rollout strategies - Create learning materials and resources |
Salesforce Certified Slack Consultant Sample Questions:
What is one possible reason a client would pursue a grid migration?
- A. To be able to use Slack Connect with external organizations
- B. To enable Slack workflows and integrations
- C. To enable a common set of policies & settings for all workspaces in a grid
- D. To migrate one grid instance into another grid instance
Correct Answer: C 🗳️
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Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?
- A. House all acquisition related channels in a global workspace and make all channels private.
- B. Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
- C. Through multi-workspace channels.
- D. Through a separate hidden workspace.
Correct Answer: C 🗳️
Explanation: Only visible for Free4Torrent members. You can sign-up / login (it's free).
Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?
- A. Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
- B. Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
- C. Host three sessions to accommodate various time zones throughout the week of March 1st.
- D. Host three sessions at various times of the week prior to the March 1st launch.
Correct Answer: C 🗳️
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Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?
- A. Set up only SCIM before launch. SSO can be set up after launch.
- B. Set up only SSO before launch and evaluate if SCIM is necessary after launch.
- C. Set up both SSO and SCIM before launch.
- D. Set up only SSO ahead of launch.
Correct Answer: C 🗳️
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What information learned during discovery will be most helpful when creating a grid design recommendation?
- A. Which apps are most used and should be added to each workspace
- B. Your client's mergers and acquisition strategy
- C. How teams currently share information across the organization
- D. The ratio of your client's public versus private channels
Correct Answer: C 🗳️
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