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IBM Case Manager V5.0 Sample Questions:

1. How can you model the directing of work to case workers? (Choose two)

A) You associate roles with steps in the Step Editor
B) You associate workgroups with steps in the Step Editor
C) You associate roles with Case Tasks in Case Builder
D) You can assign a specific user to a step in the Step Editor
E) You specify workgroups as a property of a Case Task

2. How can P8 eForms be used to extend Case Manager Capabilities? (Choose two)

A) To provide a consistent way for all case workers to access case properties
B) To provide a customized launch step processor for all optional case tasks
C) To provide a way to interact with external systems via form fields
D) To provide a customized user interface to case properties for specific task steps
E) To support the use of P8 forms for electronic signatures

3. When configuring the Case Manager Builder application, what configuration profile should be created?

A) Case Manager Builder configuration profile
B) Case Deployment profile
C) Case Development profile
D) Case Manager Client profile

4. A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a ages folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?

A) Solution Definition File
B) ages?folder
C) PE Configuration File
D) Workflow Definition File

5. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?

A) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
B) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
C) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
D) A customer requests written details of the policy and additional product descriptions

Solutions: