IBM 000-M42 : IBM Lotus Sametime Unified Telephony Basic Tech Sales Mas v1

  • Exam Code: 000-M42
  • Exam Name: IBM Lotus Sametime Unified Telephony Basic Tech Sales Mas v1
  • Updated: Sep 21, 2026
  • Q & A: 40 Questions and Answers

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IBM 000-M42 Exam Syllabus Topics:

SectionObjectives
Topic 1: Features and Functionality- Unified telephony features
  • 1. Call control and softphone capabilities
    • 2. Voice, presence, and messaging integration
      Topic 2: Deployment and Integration- Integration scenarios
      • 1. Collaboration platform integration
        • 2. Enterprise telephony systems integration
          Topic 3: Product Overview- IBM Lotus Sametime Unified Telephony positioning
          • 1. Core capabilities and messaging value
            • 2. Unified communications fundamentals
              Topic 4: Sales and Positioning- Sales mastery concepts
              • 1. Competitive differentiation
                • 2. Customer value propositions
                  Topic 5: Architecture and Components- System architecture
                  • 1. Sametime client and server components
                    • 2. Telephony integration layer

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