Microsoft 074-338 : Lync 2013 Depth Support Engineer Exam

  • Exam Code: 074-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Jun 07, 2026
  • Q & A: 114 Questions and Answers

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. The main office is located in New York and the datacenter is located in Seattle. All users in the New York office are using virtual desktops running on servers that are located in the Seattle datacenter. You enable and configure the Enhanced 9-1-1 (E9-1-1) emergency notification feature for the main office users. Users report that the Lync client always displays Seattle as their location. You need to ensure that Lync clients for users in the main office display their location accurately. Which four steps should you perform in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)


2. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Install the Lync Audio/Video ActiveX Plugin.
B) Upgrade the operating system to Windows 7 Professional.
C) Extract the MSI from the executable and run the install.
D) Install Microsoft Silverlight.


3. You support a datacenter that consists of one pool running Microsoft Lync Server 2013. You deploy Microsoft System Center Operations Manager. You implement Enterprise Voice. Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Lync. Some of these users report connectivity issues with incoming and outgoing calls. You need to test that users are able to place and receive calls with people outside of Lync. What should you do? (Each correct answer presents part of the solution. Choose two.)

A) In the synthetic transaction, use the Test-CsPstnPeerToPeerCallcmdlet.
B) Create a watcher node and configure it for a default synthetic transaction.
C) Create a watcher node and configure it for an extended, non-default synthetic transaction.
D) In the synthetic transaction, use the Test-CsP2PAV cmdlet.


4. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend 1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors.

You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) Run the Invoke-CsPoolFailOver cmdlet.
B) From the Front End Server, create the inbound rule on the firewall.
C) From the mirror Back End Server, create the inbound rule on the firewall.
D) Run the Test-CsDatabase cmdlet.


5. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:

You need to ensure that the user is able to dial out to PSTN. What should you do?

A) Change the voice policy for this user to < North America > for PSTN usage association.
B) Contact the Session Initiation Protocol (SIP) provider.
C) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
D) Open port TCP/5061 inbound on the Mediation Server.


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: A,B
Question # 3
Answer: A,C
Question # 4
Answer: D
Question # 5
Answer: A

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