Nortel 920-181 : CallPilot RIS.5.0 Engineering
- Exam Code: 920-181
- Exam Name: CallPilot RIS.5.0 Engineering
- Updated: Aug 12, 2026
- Q & A: 59 Questions and Answers
About Nortel 920-181 Exam
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Nortel 920-181 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Provisioning | 25% | - Integration with PBX and telephony interfaces - Messaging services configuration - User and mailbox setup - System parameters and network settings |
| Topic 2: Maintenance and Troubleshooting | 20% | - System monitoring and diagnostics - Backup and restore procedures - Software updates and upgrades - Common fault isolation and resolution |
| Topic 3: CallPilot RIS.5.0 Overview and Architecture | 20% | - System components and hardware platforms - Integration with Communication Server 1000 - Software architecture and operating system |
| Topic 4: Installation and Commissioning | 25% | - Software installation and configuration - Keycode licensing and activation - Pre-installation requirements and planning - Hardware installation and cabling |
| Topic 5: Security and Management | 10% | - Performance optimization - System security policies - Access control and user authentication |
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