Nortel 920-481 : CallPilot ris.5.0 Unified Messaging

  • Exam Code: 920-481
  • Exam Name: CallPilot ris.5.0 Unified Messaging
  • Updated: Nov 15, 2026
  • Q & A: 55 Questions and Answers

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Nortel 920-481 Exam Syllabus Topics:

SectionWeightObjectives
CallPilot Rls.5.0 Architecture & Components25%- Integration with CS1000 PBX and IP networks
- System hardware and software components
- Unified Messaging core features
Unified Messaging Features & Services25%- Auto attendant and call routing
- Voice mail, fax, and email integration
- Message delivery, notification, and storage
- Message security and access control
Licensing & Administration5%- System reports and diagnostics
- License management and capacity planning
Maintenance & Troubleshooting20%- System monitoring and logs
- Backup, restore, and database management
- Common issues and resolution
Installation & Configuration25%- CallPilot Manager configuration
- Server installation and initial setup
- Mailbox and user account setup
- Network and telephony integration

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