IBM C9020-463 : IBM System Storage DS8000 Technical Solutions

  • Exam Code: C9020-463
  • Exam Name: IBM System Storage DS8000 Technical Solutions
  • Updated: Aug 30, 2026
  • Q & A: 57 Questions and Answers

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IBM C9020-463 Exam Syllabus Topics:

SectionObjectives
Topic 1: Management and Support- Administration tools
  • 1. Problem determination
    • 2. Monitoring and management
      Topic 2: Storage Functions and Data Services- Performance and efficiency features
      • 1. Tiering and caching concepts
        • 2. Provisioning and optimization
          - Data protection technologies
          • 1. Replication features
            • 2. Business continuity solutions
              Topic 3: DS8000 Architecture and Portfolio- DS8000 product family
              • 1. Hardware architecture
                • 2. Model positioning and capabilities
                  Topic 4: Implementation and Integration- Installation planning
                  • 1. Connectivity requirements
                    • 2. Host integration
                      - Migration and interoperability
                      • 1. Upgrade considerations
                        • 2. Compatibility planning
                          Topic 5: Planning and Solution Design- Customer requirements analysis
                          • 1. Performance planning
                            • 2. Capacity planning
                              - Solution architecture
                              • 1. IBM z Systems/mainframe environments
                                • 2. Open systems environments

                                  IBM System Storage DS8000 Technical Solutions Sample Questions:

                                  Question 1

                                  A banking customer has a few IBM DS8870s in a data center that it wants to use with Easy Tier. Some of these DS8870s do not have SSDs.
                                  Which statement is true for the Easy Tier Feature on an IBM DS8870?

                                  A. It handles data in 256 MB chunks.
                                  B. It can operate in a homogeneous pool.
                                  C. It is a priced feature by terabyte used.
                                  D. It requires SSDs to be added to a heterogeneous pool to operate.


                                  Question 2

                                  A customer asks for one storage device with a peak load of minimum 160,000 IOPS.
                                  Which statement is INCORRECT to make when advising this customer?

                                  A. The "Disk Magic" tool helps with amodelingand to find the right configuration.
                                  B. Many IOPS also require many disk drive spindles to be used, unless we go with some flash.
                                  C. The requirement could be solved completely with just 15,000 RPM HDD spindles. However, some Flash capacity helps reduce the number of HDDs.
                                  D. We definitely need togo with two IBM DS8870sto solve this requirement.


                                  Question 3

                                  A customer is comparing the storage offerings between IBM and Fujitsu. The main criteria in the comparison is fully automated sub-LUN storage tiering. Fujitsu is offering its ETERNUS DX8700 S2 withFlexible Tier.
                                  Which competitive storage solution should be proposed for this bid?

                                  A. IBM DS8870 with TPC, which includes comprehensive storage resource management
                                  B. IBM DS8870, which includes the Easy Tier function with its base software
                                  C. IBM XIV with a demonstration of its grid architecture
                                  D. IBM FlashSystem 900, which includes Flash technology


                                  Question 4

                                  A customer is having performance problems with an IBM DS8870. The DS8870 has only 600 GB drives (all drives are the same size and speed). A performance analysis indicates that some ranks are performing much more I/O than others. The customer is not running Easy Tier.
                                  What should you recommend first?

                                  A. Use auto-rebalance in Easy Tier.
                                  B. Purchase SSDs and set up a combined HDD+SSD Easy Tier pool.
                                  C. Add more cache to the machine.
                                  D. Purchase an Easy Tier license.


                                  Question 5

                                  A customer is ordering an IBM DS8870 to attach to an IBM AIX system and has a requirement that certain applications get as much bandwidth as possible.
                                  Which feature should be recommended to the customer?

                                  A. High Performance FICON
                                  B. I/O Priority Manager
                                  C. Adaptive Multi-stream Prefetching
                                  D. Multi-thread Performance Accelerator


                                  Solutions:

                                  Question 1
                                  Answer: B
                                  Question 2
                                  Answer: B
                                  Question 3
                                  Answer: B
                                  Question 4
                                  Answer: A
                                  Question 5
                                  Answer: C

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