IBM P2020-014 : IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1

  • Exam Code: P2020-014
  • Exam Name: IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1
  • Updated: Sep 01, 2026
  • Q & A: 60 Questions and Answers

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IBM P2020-014 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM SPSS Collaboration and Deployment Services Overview- Architecture and components
  • 1. Service architecture and system components
    • 2. Repository and content management concepts
      - Deployment fundamentals
      • 1. Integration with IBM SPSS products
        • 2. Deployment models and environments
          Topic 2: Maintenance and Troubleshooting- System monitoring
          • 1. Log analysis and diagnostics
            • 2. Performance monitoring
              - Issue resolution
              • 1. Common deployment issues
                • 2. Service recovery procedures
                  Topic 3: Administration and Configuration- Job and workflow management
                  • 1. Workflow design and execution
                    • 2. Scheduling and monitoring jobs
                      - System configuration
                      • 1. Security configuration and access control
                        • 2. User and role management

                          IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1 Sample Questions:

                          Question 1

                          Which of the following areas would an administrator go to, to change the Owner of an object?

                          A. Ownership tab within Tools => Users menu.
                          B. Ownership tab within Tools => Object Permissions menu.
                          C. Object Permission section within the Deployment Manager web client.
                          D. Permissions tab within the Properties for that object.


                          Question 2

                          To determine if an end user has the necessary actions to perform a task, which steps would an administrator perform to display the actions that are attached to a role?

                          A. Select Roles option under the Tools menu and then select the desired role.
                          B. Double-click the Roles icon within Server Administration and then select the desired role.
                          C. Right-click the Resource Definitions folder in Deployment Manager and select Roles Definitions
                          D. Right-click the Content Repository entry in Deployment Manager and select Roles Definitions.


                          Question 3

                          When working with a C&DS 5.0 customer who is unsure what database/schema was selected during the C&DS configuration, which of the following steps would you suggest to gather this information?

                          A. Review the Installation Details option within the About section of the Deployment Manager client.
                          B. Review the 'Download version and system details' option at the bottom of the About section within Browser-based Deployment Manager.
                          C. Review the deploy.properties from the Deploy directory.
                          D. Review the setupinfo.xml file from the Platform directory.


                          Question 4

                          Installing a C&DS patch on a standalone C&DS installation fails. What could be a likely cause?

                          A. The application server was running during install, while it should have been ended.
                          B. The client should be updated before the server.
                          C. The application server was ended during install, while it should have been running.
                          D. There was no active server license.


                          Question 5

                          A customer seeks advice to upgrade his C&DS 4.2.1 version to the latest release. How should the application server data be migrated?

                          A. Duplicate the existing application server instance and run the new installation against the duplicate.
                          B. Run the new installation against the same application server instance that is used by the 4.2.1 version of C&DS.
                          C. Use the C&DS J2EE server migration utility to handle application server migration.
                          D. Create a new application server instance (server, domain, profile) when migrating to a new version.


                          Solutions:

                          Question 1
                          Answer: D
                          Question 2
                          Answer: B
                          Question 3
                          Answer: B
                          Question 4
                          Answer: A
                          Question 5
                          Answer: D

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