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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
D) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module

2. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Add the IP address using one-X Portal CSTA and DSML links.
B) Restart the one-X Portal service.
C) Add a LDAP entry using IP Office Manager to the primary IP Office.
D) Run a modify to the one-X Portal setup and add the second IP Office.
E) Add the required licenses to the second IP Office.

3. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A) Physical Layer: Existing Telecom Infrastructure
B) Current PBX/Key System Features and Dial Plan
C) Productivity Requirements
D) Above Physical Layer: Existing Data Network
E) Line of Business application integration needs

4. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

A) G.729(a) for the SIP trunk and G.711 for the IP phones
B) G.711 for the SIP trunk and G.711 for the IP phones
C) G.729(a) for the SIP trunk and G.729(a) for the IP phones
D) G.711 for the SIP trunk and G.729(a) for the IP phones

5. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.

Solutions: