Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Oct 03, 2026
  • Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Feature Implementation and Services- IP Office Functional Services
  • 1. VoiceMail Pro setup and configuration
  • 2. Time profiles and routing rules
  • 3. Call routing and hunt groups
Installation, Configuration and Licensing- System Setup Tasks
  • 1. Trunk and expansion card setup
  • 2. License requirements and management
  • 3. Server and hardware configuration
Troubleshooting and Maintenance- Problem Analysis Techniques
  • 1. Software and hardware troubleshooting
  • 2. Debugging common issues
  • 3. System status and logs
IP Office SME Communications Fundamentals- Platform and Components Overview
  • 1. IP Office system components and modules
  • 2. Small and Medium Enterprise (SME) communications architecture
  • 3. Network readiness and capacity for VoIP

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

  • A. G.729(a) for the SIP trunk and G.711 for the IP phones
  • B. G.711 for the SIP trunk and G.711 for the IP phones
  • C. G.729(a) for the SIP trunk and G.729(a) for the IP phones
  • D. G.711 for the SIP trunk and G.729(a) for the IP phones
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

  • A. time
  • B. time server
  • C. net time
  • D. get time
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

  • A. The UMS service is installed automatically.
  • B. The Windows account does not have permission.
  • C. The server platform does not meet the requirements.
  • D. The UMS licenses have not been loaded.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

  • A. File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
  • B. File > Advanced > Discovery > Uncheck Enable TFTP Server
  • C. File > Advanced > Change Mode > Disable TFTP Server
  • D. File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

  • A. Voice Compression Module
  • B. Legacy Carrier Card
  • C. ISDN-U
  • D. IP 500 PRI-U
  • E. PRI 24/30
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

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