Avaya 6002.1 : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Exam Code: 6002.1
- Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Updated: Aug 30, 2026
- Q & A: 69 Questions and Answers
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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Features and Applications | 10% | - Capacity and performance management - Messaging features and administration - Advanced communication features |
| Topic 2: Maintenance and Troubleshooting | 20% | - System monitoring and health checks - MWI, messaging, and call quality troubleshooting - Failover, survivability, and fallback procedures - Alarm and log analysis |
| Topic 3: Installation and Initial Configuration | 25% | - Avaya Aura Communication Manager R6.0 installation - CM Messaging R6.0 deployment and setup - License file installation and validation - Server and media gateway integration |
| Topic 4: Integration and Protocols | 20% | - Trunk configuration and shuffling/hairpining - SIP, H.323, DCP protocols configuration - Integration with Session Manager and System Manager - Network and security configuration |
| Topic 5: System Administration and Configuration | 25% | - System parameters and feature configuration - Endpoint and station setup - Call routing, coverage, and call handling - CM Messaging mailbox and user provisioning |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question 1
To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
A. Log into communication manager messaging to verify CDOM is running.
B. Call the messaging hunt group from any of the stations to ensure it is answering.
C. Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
D. Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
E. Call the station and after the call is answered leave a message.
Question 2
Which gateway command resets the Gateway back to factory default?
A. Reset
B. Softboot
C. Restart
D. Nvram init
Question 3
Which two components are part of the Avaya Aura CM_Simplex template? (Choose two)
A. Utility services
B. CM 6.0
C. Avaya Enablement Services (AES)
D. Session manager 6.0
Question 4
A customer has selected Avaya Aura CM_survremote_embedded template.
Which Avaya server should be used?
A. S8800 Server
B. S8300D Server
C. S8510Server with 8GB RAM
D. S8730 Server 8Gb RAM
Question 5
A technician wants to test and see if the voice channel between two IP phones
Which command in site administration terminal (SAT) can be used to determine?
A. Test station <extension>
B. Status shuffling <extension>
C. Status station <extension>
D. List station <extension>
Solutions:
| Question 1 Answer: B,C,D | Question 2 Answer: D | Question 3 Answer: A,B | Question 4 Answer: B | Question 5 Answer: C |
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