IIC C130 : Essential Skills for the Insurance Broker and Agent

  • Exam Code: C130
  • Exam Name: Essential Skills for the Insurance Broker and Agent
  • Updated: Aug 22, 2026
  • Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionWeightObjectives
From Quote to Policy10%- Quotation and binding authority
- Policy structure and components
- Policy issuance and delivery
Insurance and the Intermediary10%- Roles of brokers and agents
- Licensing and regulation
- Legal duties and ethics
Communication and Service Skills8%- Policy changes and endorsements
- Record keeping
- Client communication
Automobile Insurance10%- Provincial variations
- Rating and policy issues
- Mandatory and optional coverages
The Application Process10%- Duty of disclosure
- Completing applications
- Underwriting considerations
Claims Handling8%- Settlement and subrogation
- Claim reporting process
- Broker's role in claims
Property Insurance Exposures10%- Exposures and perils
- Small commercial property risks
- Personal property risks
Liability Insurance12%- Legal liability concepts
- Commercial general liability
- Personal liability coverages
Property Insurance Wordings12%- Common policy forms
- Valuation methods
- Coverages and exclusions
Sales and Client Needs10%- Insurance solutions
- Client consultation
- Risk identification

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. What is an agent's consideration when assessing a potential client and the client's attitude towards risk?

A) People's habits are unrelated to their level of risk.
B) Clients who lead riskier lives are good sources of profit for insurance brokers.
C) Availability of insurance coverage may be affected by the client's lifestyle.
D) People have the same acceptance of risk.


2. Why do insurers prefer not to issue personal-lines forms for a dwelling that is owned by a numbered company and used for the company principals to reside in?

A) Liability could extend to other, unrelated operations of that numbered company.
B) Coverage for fire damage varies greatly between personal-lines and commercial-lines.
C) Policy wordings restrict the named insured to an actual person.
D) Inspections are prohibited on personal-lines policies.


3. Jim owns a metal factory. Which question should Jim's broker ask to best understand the commercial occupancy of the company?

A) Is your factory left unattended for long periods of time?
B) What does a typical day look like in your factory?
C) How is your factory protected against fire?
D) What is the total number of your staff?


4. A building valued at $500,000 is insured under a homeowners policy with a guaranteed replacement cost provision. If the building suffers a total fire loss, under what circumstances would the insurer pay the full cost of rebuilding, even if it cost $725,000?

A) The insured notified the insurer 115 days after the building improvements have been completed.
B) The amount of insurance under the policy was 85 percent of the replacement cost at last valuation.
C) The amount insured was 100 percent of the replacement cost at last valuation.
D) The increased cost of replacement was due to a change in the potential occupancy of the building.


5. What should a broker do when selecting coverage for a client?

A) Overinsure the client to protect the broker from an errors and omissions claim
B) Compare wordings based on an analysis of the client's needs
C) Ensure that only standard policy wordings are used
D) Place the policy with the insurer that has the most legally-worded policies


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: B

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