WGU Operations-Management : WGU Operations Management (C215, VDC2)

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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which continuous improvement method does Cpk measure?

A) The most common measurement process
B) What a process is capable of and how long it will take to conclude
C) Parts per million on the capability index
D) How close one is to a target and how consistent one is with the average performance

2. Which formula would compute process velocity?

A) Time a resource is used / time a resource is available
B) Throughput time / value-added time
C) Output / input
D) Actual output / standard output

3. What are two ways management can assist employees' focus in a just-in-time (JIT) processing environment?
Choose 2 answers

A) Develop an incentive system to reward workers for their efforts
B) Separate the cultures in the organization so there will be no conflicts
C) Ensure that workers receive multifunctional training
D) Require workers to use free time to do quality control charting

4. Which factor determines how long it takes a qualified operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process?

A) Standard time
B) Performance time
C) Observed time
D) Normal time

5. A company manufactures and distributes its own products.
When should the company consider outsourcing its distribution?

A) When new federal regulations give the company a competitive advantage
B) When the company can no longer accurately forecast its transportation costs
C) When the company's distribution costs are the lowest in the industry
D) When the company determines that distribution is no longer a core function

Solutions: