Salesforce Public-Sector-Solutions : Salesforce Public Sector Solutions Accredited Professional (AP-222) Exam

When configuring an Inspection, the administrator wants a Violation record to be automatically generated when an Inspector indicates that a standard requirement failed or an issue was identified. What is the recommended approach for configuring the Inspection to achieve this requirement?

• A. Build an auto-launched Flow that will get all of the assessment questions in an Inspection. For each question that has a result marked as "Issue" or "Fail", generate a Violation record.
• B. In the "Results" picklist field of the Inspection Assessment Indicator object, edit the "Fail" and "Issue" picklist values and select the "Violations" checkbox for the values to generate a Violation record when selected.
• C. In the Action Plan Template, add the associated Assessment Task Definitions to be performed. Select the "Violations" checkbox so it will generate a Violation record whenever the Assessment Task Definition fails.
• D. Create a new Violation Type record and associate it with an appropriate Assessment Indicator Definition. Select the "Auto-generate" checkbox so it will generate a Violation record whenever the Assessment Indicator Definition fails.

A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker's supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout. What should the Administrator check for next?

• A. Verify that the case worker has OmniStudio User permission.
• B. Verify that the case worker has the Decision Explainer Permission set.
• C. Verify that the case worker has OmniStudio Admin permission.
• D. Verify that the case worker has the Rules Engine Runtime permission.

A Consultant supports the City of Snadboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

• A. Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.
• B. Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.
• C. Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.
• D. Configuring more than ten different OmniScript Application forms and making them available on an Experience Site for external users to apply

A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application. What are the three steps required to do this?

• A. Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created
• B. Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish it
• C. Create an Action Plan Template with Target Object as Business License Application
• D. Create three Document Checklist Items specifying the required document types tied to the Business License Application
• E. Create three Tasks specifying the required document types for the Action Plan Template & Publish It

Bohahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will the technical consultant suggest to Bohahaven as the solution for this requirement?

• A. Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.
• B. Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.
• C. Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.
• D. Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.