Salesforce AP-218 : Net Zero Cloud Accredited Professional

  • Exam Code: AP-218
  • Exam Name: Net Zero Cloud Accredited Professional
  • Updated: Aug 19, 2026
  • Q & A: 47 Questions and Answers

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Salesforce AP-218 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery24%- Use case identification and prioritization
  • 1. Prioritize implementation scenarios
    • 2. Identify sustainability use cases
      - Business requirements gathering
      • 1. Define access and output requirements
        • 2. Gather ESG and sustainability requirements
          - Mapping requirements
          • 1. Define reporting boundaries and data needs
            • 2. Map use cases to Net Zero Cloud features or third-party systems
              Topic 2: Implementation- Platform configuration
              • 1. Configure Net Zero Cloud settings
                • 2. Enable core features for ESG tracking
                  - Data modeling and analytics
                  • 1. Use CRM Analytics for ESG dashboards
                    - Emissions and sustainability setup
                    • 1. Set up emissions forecasting using historical data
                      • 2. Configure sustainability targets
                        Topic 3: Design- Data integration planning
                        • 1. Map external data sources to Net Zero Cloud data model
                          - Solution design
                          • 1. Design Net Zero Cloud user experiences
                            • 2. Decide between standard vs custom solutions
                              - Analytics and reporting
                              • 1. Configure CRM Analytics / Tableau for ESG insights

                                Salesforce Net Zero Cloud Accredited Professional Sample Questions:

                                1. Who can view the Einstein Analytics Dashboards provided with Net Zero Cloud? (1)

                                A) Users with Event Monitoring Analytics Admin or Event Monitoring Analytics User permissions V U set
                                B) All Salesforce users, only edit requires special license
                                C) Users with Sustainability Cloud, Net Zero Cloud or Sustainability App Auditor permission set
                                D) Users with the Sustainability App Manager permission set


                                2. How many Energy Use Records can be related with Carbon Footprint Records? (1)

                                A) 500
                                B) 500000
                                C) 50000
                                D) 5000


                                3. How does the client update Net Zero Cloud each time a new update is released? (1)

                                A) Search for the AppExchange listing and click update now
                                B) The email contains a link to the same private AppExchange page that was used to install the app originally
                                C) Find the install link in the Partner Community
                                D) Press the commit button to update


                                4. What differentiates a Scope 1 emission from a Scope 2 emissions? (1)

                                A) Scope 1 is from fossil fuels; Scope 2 is from renewables
                                B) Scope 1 is from assets owned; Scope 2 is from assets leased and your value chain
                                C) Scope 1 is direct emissions from owned assets; Scope 2 is indirect emissions that your organization consumes
                                D) Scope 1 is from manufacturing; Scope 2 is from other business operations


                                5. A Sustainability Manager needs to load in new energy use records into Salesforce. What two things are true about data loading? (2)

                                A) Use CSV files with the Data Import Wizard and the Data Loader tool
                                B) It is not possible to use Data Loader for Energy Use Records
                                C) When using the Data Import Wizard, the client must load different record types separately
                                D) It is important to create a Carbon Footprint before the client loads Energy Use Records
                                E) When using the Data Import Wizard, the column headers must match the API name of the fields


                                Solutions:

                                Question # 1
                                Answer: A
                                Question # 2
                                Answer: C
                                Question # 3
                                Answer: A
                                Question # 4
                                Answer: B
                                Question # 5
                                Answer: A,C

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