Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio : AB-620

  • Exam Code: AB-620
  • Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio
  • Updated: Aug 24, 2026
  • Q & A: 133 Questions and Answers

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About Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio : AB-620 Exam

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Define topics, triggers, and conversation flows
  • 2. Configure knowledge sources and data connections
  • 3. Set up environment variables and configuration settings
  • 4. Design agent identity, personality, and instructions
- Plan an agent solution
  • 1. Define responsible AI and governance strategy
  • 2. Evaluate security, compliance, and data privacy considerations
  • 3. Plan channels and deployment options
  • 4. Identify business requirements and use cases
Build and extend agents in Copilot Studio40–45%- Implement advanced capabilities
  • 1. Configure retrieval-augmented generation (RAG)
  • 2. Customize models and prompt engineering
  • 3. Implement computer-use and advanced action agents
  • 4. Add tools, actions, and automation
- Develop agent flows and logic
  • 1. Design adaptive cards and user interfaces
  • 2. Create and modify conversation flows
  • 3. Implement conditional logic and branching
  • 4. Use Power Fx expressions and functions
- Integrate with services and systems
  • 1. Integrate with Microsoft Foundry and MCP servers
  • 2. Connect to APIs, custom connectors, and Dataverse
  • 3. Connect to Microsoft 365, Azure, and external enterprise systems
  • 4. Implement multi-agent solutions and orchestration
Test, deploy, and manage agents20–25%- Deploy and manage agent lifecycle
  • 1. Update, version, and retire agents
  • 2. Monitor usage, performance, and health
  • 3. Implement application lifecycle management (ALM)
  • 4. Prepare solutions for deployment
- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Create test cases and evaluation datasets
  • 3. Debug and resolve errors or unexpected behavior

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The project requirements specify that the deployment workflow must follow a strict dependency- driven sequence.
- The agent must be published before configuration values are
retrieved.
- End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


2. Drag and Drop Question
A company uses a supported Power Platform connector to provide real-time access to enterprise records for knowledge grounding in an agent in Copilot Studio.
To meet the business needs, the knowledge source must provide the following functionality:
- Avoid copying enterprise data into an index.
- Keep source-system access controls enforced.
- Access data by calling the system at runtime.
You need to configure the connector knowledge source.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


3. Drag and Drop Question
A company is designing an agent flow that includes human in the loop stages during execution.
The company requires that the agent flow perform the following actions:
- Must wait for a human decision before it resumes.
- Must collect information and then continue execution.
You need to configure the flow behavior.
Which flow behavior should you configure for each stage? To answer, move the appropriate flow behaviors to the correct stages. You may use each flow behavior once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


4. Drag and Drop Question
A team is preparing to manage agents in Copilot Studio by using ALM from Power Platform.
A solution must be created before agents and configuration of assets can be managed through ALM.
You need to create a solution that can contain agents and related assets.
Which three actions should you perform in order? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


5. Drag and Drop Question
A company is building an agent in Copilot Studio that must answer questions using enterprise systems and must also perform authenticated operations.
To meet the business needs, the agent must meet the following requirements.
- The agent must provide searchable answers from indexed enterprise
content.
- The agent must retrieve up-to-date facts at runtime without indexing
data.
- The agent must perform an authenticated update operation during the
conversation.
You need to select the correct integration approach for each requirement.
Which option should you use for each requirement? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


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