Salesforce Certified Nonprofit Success Pack Consultant : NP-Con-101

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?

A. Pardot
B. Social Studio
C. Google Analytics
D. Live Message

Question 2

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

A. Delete the values in the phone and email fields
B. Select the Deceased field
C. Delete the Contact record
D. Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Question 3

A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers

A. Set up a Personalized Volunteer Page on the nonprofit's website.
B. Attach emails from volunteers with their information to Contact records.
C. Collect contact information during job sign up via Job Listings.
D. Add the Volunteer Sign Up form to the nonprofit's website.

Question 4

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?

A. Salesforce Engage
B. Pardot
C. Journeys
D. Send List Email

Question 5

A developer wrote a trigger on the Contact object.
What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?
Choose 2 answers

A. Control the order in which the code executes.
B. Identify code that is unused.
C. Review code coverage.
D. Disable specific pieces of code.

Solutions: