Splunk IT Service Intelligence Certified Admin : SPLK-3002

  • Exam Code: SPLK-3002
  • Exam Name: Splunk IT Service Intelligence Certified Admin
  • Updated: Oct 28, 2026
  • Q & A: 99 Questions and Answers

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About Splunk IT Service Intelligence Certified Admin : SPLK-3002 Exam

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Splunk SPLK-3002 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Notable Events
  • Define Key Notable Events Terms and their Relationships
  • Describe Examples of Multi-KPI Alerts
Topic 2
  • Using Entities in KPI Searches
  • Templates and Dependencies
  • Use Templates to Manage Services
  • Define Dependencies Between Services
Topic 3
  • Identify What ITSI Does
  • Describe Reasons for Using ITSI
  • Examine the ITSI User Interface
Topic 4
  • Installing and Configuring ITSI
  • List ITSI Hardware Recommendations
  • Describe ITSI Deployment Options
  • Identify ITSI Components
Topic 5
  • Describe the Notable Events Workflow
  • Work with Notable Events
  • Investigating Issues with Deep Dives
Topic 6
  • Configure User Access Control
  • Create Service Level Teams
  • Troubleshooting ITSI
  • Backup and Restore
  • Maintenance Mode, Creating Modules, Troubleshooting
Topic 7
  • Glass Tables, Describe Glass Tables
  • Use Glass Tables
  • Design Glass Tables
  • Configure Glass Tables
Topic 8
  • Use a Data Audit to Identify Service Key Performance Indicators
  • Use a Service Design to Implement Services in ITSI
  • Thresholds and Time Policies
Topic 9
  • Describe Deep Dive Concepts and Their Relationships
  • Describe Deep Dive Concepts and Their Relationships
  • Use Default Deep Dives
Topic 10
  • Given Customer Requirements, Plan an ITSI Implementation
  • Identify Site Entities
  • Data Audit and Base Searches
Topic 11
  • Anomaly Detection
  • Enable Anomaly Detection
  • Work with Generated Anomaly Events
  • Correlation and Multi KPI Searches
  • Define New Correlation Searches
Topic 12
  • Define Multi KPI Alerts
  • Manage Notable Event Storage
  • Aggregation Policies
  • Create New Aggregation Policies

Reference: https://www.splunk.com/en_us/training/certification-track/splunk-itsi-certified-admin.html

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Splunk IT Service Intelligence Certified Admin Sample Questions:

Question #1

After ITSI is initially deployed for the operations department at a large company, another department would like to use ITSI but wants to keep their information private from the operations group. How can this be achieved?

  • A. Create teams for each department and assign KPIs to each team.
  • B. Create service templates for each group and create the services from the templates.
  • C. Create teams for each department and assign services to the teams.
  • D. Create services for each group and set the permissions of the services to restrict them to each group.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

When changing a service template, which of the following will be added to linked services by default?

  • A. Entity Rules.
  • B. Health score.
  • C. New KPIs.
  • D. Thresholds.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Which capabilities are enabled through "teams"?

  • A. Teams allow searches against the itsi_summary index.
  • B. Teams allow restrictions to service content in UI views.
  • C. Teams restrict notable event alert actions.
  • D. Teams restrict searches against the itsi_notable_audit index.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

How can admins manually control groupings of notable events?

  • A. Aggregation policies.
  • B. notable_event_grouping.conf
  • C. Multi-KPI alerts.
  • D. Correlation searches.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

In distributed search, which components need to be installed on instances other than the search head?

  • A. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
  • B. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
  • C. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
  • D. SA-ITSI-Licensechecker on indexers.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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