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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. Which Oracle Sales Cloud function is used to publish an Analysis to Oracle Sales cloud Mobile App?

A) Customization
B) Page Composer
C) Personalization
D) Application Composer

2. Which three statements are true about the Resource Directory in Oracle Sales Cloud?

A) This is where a sales person can view the complete reporting hierarchy.
B) It provides information about sales resources, their organizations, teams, and roles.
C) This is where sales persons and sales managers can manage information about alt resources, resource organizations, and teams.
D) This is where sales resources can view all associated data (opportunity, lead, and customers).
E) This is where administrators can manage information about all resources, resource organizations, and teams.

3. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Oracle Application Composer
B) Setup and Maintenance
C) Reports and Analytics
D) Customization Manager
E) Oracle Composer

4. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use keyword search to identify existing customers with the old server product line.
B) Use Customer Center to review the prospects' pending service requests.
C) Create a quote for the prospect in Oracle Fusion Sales.
D) Use LinkedIn to discover more about the prospect organization contact.
E) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.

5. What should you do when trying to evaluate if there are any conflicts in a territory structure?

A) You would be required to first run the stage and promote process.
B) You must first export the structure by clicking Actions, and then selecting "export to Excel."
C) Lick the conflict resolution button from the Enable Dimensions and metrics page.
D) Highlight the top-level territory, click Actions, and then select "View Overlaps".

Solutions: