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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is an advantage of a multifunction printer?

A) It uses fewer supplies than a single function printer does.
B) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
C) It can print faster than a single function printer can.
D) It takes up less floor space than individual devices for faxing, scanning, printing, and copying.

2. What is an imaging and printing industry trend?

A) converging of multiple functions into one device
B) using templates to create a business brand
C) creating paperless offices
D) seeking information on the internet

3. Which HP technology deals with the issue of color consistency in color printing?

A) HP Transmit Once/RIP Once
B) Closed-loop calibration
C) HP Instant-on Fuser
D) HP Scalable Print Technology

4. What are the two basic selling methods employed in imaging and printing sales? (Select two.)

A) Commission
B) Try and buy
C) Transactional
D) Contractual
E) Group

5. What is the key driver in a transactional sale?

A) the customer
B) perceived customer benefits
C) the product
D) long-term planning

Solutions: