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NEW QUESTION 14
Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.
- A. Build Query
- B. Delete Report
- C. Delete Object
- D. Create Reqirement
- E. Create Object
Answer: B,C,E
NEW QUESTION 15
What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.
- A. Declined
- B. Approved
- C. Revoked
- D. Accepted
- E. Pending
Answer: A,B,E
NEW QUESTION 16
What are some of the SAP Field Service Management Crowd Service capabilities? Note: There are 3 correct answers to this question.
- A. Automatic determination of activity efforts and material consumed.
- B. Crowd workers can accept or reject assignments within a set timeframe.
- C. Intelligent scheduling to determine the best qualified technician
- D. Configurable onboarding platform to invite partners
- E. Crowd workers can reschedule assignments with in a set time frame.
Answer: B,C,D
NEW QUESTION 17
What does a report template contain? Note: There are 3 correct answers to this question.
- A. Output Templates
- B. Style Files
- C. Translation Files
- D. Images
- E. Integration files
Answer: B,C,D
NEW QUESTION 18
What object corresponds to the service call in ERP? Choose the correct answer.
- A. Sales Order
- B. Quotation
- C. Service Order
- D. Service Contract
Answer: C
NEW QUESTION 19
Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.
- A. Picker, Description, Series, Status
- B. Status, Series, Attachment, Text Input
- C. Picker, Status , Series , Number Input
- D. Picker, Series, Status, Text Input
- E. Picker, Formula, Series, Status
Answer: B,C,D
NEW QUESTION 20
Which features are available in Smartform Designer? Note: There are 3 correct answers to this question.
- A. Copy Template
- B. Create Custom Elements
- C. Preview Report
- D. Import translations
- E. Design New Icons
Answer: A,C,D
NEW QUESTION 21
Which web service is used when integrating FSM? Choose the correct answer.
- A. XML-RPC
- B. SOAP
- C. REST
- D. R2D2
Answer: C
NEW QUESTION 22
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.
- A. Online capabilities help you to capture electronic signatures
- B. Smart forms help you structure your service processes
- C. QR code scanning helps you to easily identify the affected Appliance
- D. Interactive Dialogue using AI chatbot allows for No touch service scenarios
Answer: C,D
NEW QUESTION 23
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Use Pre-assembled queries
- B. Import Report Templates
- C. Use Pre-assembled Reports
- D. Import Queries
Answer: A,B
NEW QUESTION 24
The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.
- A. The Dispatcher must release the assignment
- B. The Dispatcher must approve the assignment
- C. The technician must release the assignment
- D. The technician must approve the assignment
Answer: A
NEW QUESTION 25
You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.
- A. Use a Filter
- B. Use a workflow
- C. Use a Business Rule
- D. Use a checklist
Answer: A
NEW QUESTION 26
How does the integration scenario with S/4HANA look like? Choose the correct answer.
- A. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
- B. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- C. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- D. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
Answer: B
NEW QUESTION 27
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Create Technician Skills
- B. Enter materials used
- C. Define Core hours.
- D. Release Assignments
Answer: A,D
NEW QUESTION 28
What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.
- A. Set Status to Finished
- B. Set Status to technically complete
- C. Approve EMME
Answer: B,C
NEW QUESTION 29
How can you translate a smartform? Choose the correct answer.
- A. Download it Microsoft word, translate and then upload
- B. Export it to XML, translate and Upload
- C. Select the Translation language within the Designer
- D. Maintain the translation of the smartform in company settings
Answer: B
NEW QUESTION 30
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Self-Service Portal
- B. In the SAP Field Service management Crowd Service Marketplace
- C. In the SAP Field Service management Mobile app
- D. In the SAP Field Service Management Web App
Answer: D
NEW QUESTION 31
Customer cannot request service, what is the reason? Choose the correct answer.
- A. Moment-Set is not created / configured
- B. Business Partner not created
- C. Equipment broken
- D. Item overdue
Answer: A
NEW QUESTION 32
As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.
- A. You apply account level settings to All databases
- B. You apply Company level settings to aspecific database
- C. You apply account level settings to a specific database
- D. You apply Company level settings to all databases
Answer: A,B
NEW QUESTION 33
How does SAP Field Service Management ensure reliability and security with in the solution? Note:
There are 3 correct answers to this question.
- A. Encryption of all data stored in the cloud (AES 256bit)
- B. Knowledge base access for customers and employees via Self Service Portal
- C. AI-Powered platform to foster customer experience
- D. Allowance of Two-factor Authentication with password and defined hardware
- E. Automated timeout if the application is NOT actively used for a certain time
Answer: A,D,E
NEW QUESTION 34
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.
- A. Equipment
- B. Priority
- C. Business Partner
- D. Contact
Answer: C
NEW QUESTION 35
What is the main use case of smatforms? Choose the correct answer.
- A. Provide a Script for service execution
- B. Capture customer feedback
- C. Generate a list of service team availability
- D. Provide Smart Progress Feedback to the Dispatcher
Answer: A
NEW QUESTION 36
Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.
- A. Activity Service Call, Quotations
- B. Activity, Project,Opportunities
- C. Projects, skills, Service Call
- D. Activities, business Partner, Skills
Answer: C
NEW QUESTION 37
You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.
- A. You can approve consumed reserved materials in Time and Material Journal
- B. A planned can create service calls with reserved materials from an integrated ERP system
- C. You can plan and reserve materials in both Web and Mobile applications
- D. The system will update the Inventory count of reserved materials in standalone scenario.
Answer: B,C
NEW QUESTION 38
What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer.
- A. SAP Field Service Management Crowd Service
- B. SAP Field service management company
- C. SAP Field service management Customer Self-Service
- D. SAP Field Service management Account Service
Answer: A
NEW QUESTION 39
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C-C4H520-02 exam questions from Free4Torrent dumps: https://www.free4torrent.com/C-C4H520-02-braindumps-torrent.html (100 Q&As)
Free 2021 SAP Certified Application Associate C-C4H520-02 dumps are available on Google Drive shared by Free4Torrent: https://drive.google.com/open?id=1rsrYixANtlalaC42x4faXsZbM_SQOJxk