Free Apr-2023 PEGAPCDC87V1 Certification Sample Questions certification Exam
Certification Topics of PEGAPCDC87V1 Exam PDF Recently Updated Questions
NEW QUESTION 26
What is the name of the property that is automatically recomputed for each decision component?
- A. Propensity
- B. Order
- C. Rank
- D. Priority
Answer: C
NEW QUESTION 27
Aggregation components provide the ability to________________.
- A. make calculations based upon a list of actions
- B. set a text value to a strategy property
- C. choose between actions
- D. filter actions based on priority and relevance
Answer: A
NEW QUESTION 28
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Run the starting population segment daily
- B. Select different audience sample with similar profile
- C. Select Refresh the audience
- D. Trigger an external ETL (Extract-Transform-Load) process
Answer: C
NEW QUESTION 29
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:
The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?
- A. Map the score value in the decision strategy to "<=200".
- B. Change the cutoff value in the results tab of the scorecard model
- C. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
- D. Change the cutoff value in the results tab of the scorecard decision component
Answer: B
NEW QUESTION 30
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:
The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?
- A. Map the score value in the decision strategy to "<=200".
- B. Change the cutoff value in the results tab of the scorecard model
- C. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
- D. Change the cutoff value in the results tab of the scorecard decision component
Answer: B
NEW QUESTION 31
Reference module: Analyzing the effect of business changes using Pega Scenario Planner U+ Bank, a retail bank, completed an implementation to present Credit Card offers to customers on their self-service portals. You want to estimate the business value that the subsequent next-best-action run creates using the selected configuration. Which simulation do you run to get the required information?
- A. Distribution Test
- B. Pega Value Finder
- C. Audience Simulation
- D. Pega Scenario Planner
Answer: D
NEW QUESTION 32
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?
- A. Set the action availability to Always
- B. Set the action availability to Never
- C. Set the action availability to Template
- D. Set the action availability to Within a defined time period
Answer: B
NEW QUESTION 33
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 0
- B. 1
- C. 75 SMSes and 25 emails
- D. 75 emails 25 SMSes
Answer: B
NEW QUESTION 34
U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers. As a decisioning consultant, what best practice must you follow to include images in the emails?
- A. Attach images to the email
- B. Embed images in the email directly
- C. Provide links to images in the email
- D. Host images on an external server
Answer: C
NEW QUESTION 35
U+ Bank has several eligibility criteria defined using an eligibility strategy. The eligibility strategy uses a scorecard rule to determine the customer credit score. The bank wants to update the scorecard to include customer income in the credit score calculations. How do you implement this change?
- A. Change both the scorecard as well as the decision strategy using the scorecard
- B. Recreate the scorecard rule from scratch
- C. Change only the decision strategy using the scorecard
- D. Update only to the existing scorecard
Answer: D
NEW QUESTION 36
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Reebok
- B. Nike, Adidas, Puma, Reebok
- C. Reebok, Puma, Adidas, Nike
- D. Nike
Answer: A
NEW QUESTION 37
The arbitration factor that allows you to assign financial values to actions is called: _________.
- A. context weighting
- B. business levers
- C. propensity
- D. action value
Answer: D
NEW QUESTION 38
U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)
- A. Map the real-time container to a business structure level
- B. Add contact policy rules
- C. Define the starting population
- D. Enable web channel
Answer: A,D
NEW QUESTION 39
Reference module: Creating and understanding decision strategies.
What does a dotted line from a Group By component to a Filter component mean?
- A. The Filter component references a property in the Group by component
- B. There is a one-to-one relationship between the Group By and Filter components
- C. Evaluate the Filter component first to evaluate the Group by component
- D. Information from the Group By component is copied over to the Filter component
Answer: A
NEW QUESTION 40
U+ Bank, a retail bank, is currently presenting a cashback offer on its website. Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer.
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt-to-income ratio from 48 to 45 As business user, what are the two tasks that you define to update the cashback offer? (Chose Two)
- A. Edit an existing treatment
- B. Edit the engagement policy
- C. Edit the action details
- D. Add a new treatment
- E. Remove existing treatment
Answer: B,D
NEW QUESTION 41
U+ Bank wants to offer a 10% discount for customers whose CLV value is higher than 400. Which strategy component should you use to meet the new requirement?
- A. Group By
- B. Set Property
- C. Filter
- D. Prioritize
Answer: B
NEW QUESTION 42
A bank wants to leverage Pega Customer Decision Hub's Next-Best-Action capability to promote new offers to each customer on their website. Which artifact do you need to configure to manage the communication between the Customer Decision Hub and external channels?
- A. Real-time Container
- B. Real-time Containers manage communication between Pega Customer Decision Hub and external channels
- C. Real-time Event
- D. Event strategy
Answer: A
NEW QUESTION 43
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?
- A. Suppression policies
- B. Customer contact limits
- C. Suitability rules
- D. Volume constraints
Answer: B
NEW QUESTION 44
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Action value
- B. Propensity
- C. Business weighting
- D. Context weighting
Answer: D
NEW QUESTION 45
Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?
- A. Contact policies
- B. Engagement policies and Arbitration
- C. Audience
- D. Segmentation
Answer: B
NEW QUESTION 46
Myco, a telco, wants to present their customers with new credit card offers - the Diamond card, the Platinum card, and the Gold card - on their web portal. As a decisioning consultant, you want to determine which will be the best performing action by running a distribution test. In this scenario, which report will test this requirement?
- A. Bias Report
- B. Channel Report
- C. Action Priority Report
- D. Action Distribution Report
Answer: C
NEW QUESTION 47
Reference module: Essentials of always-on outbound.
A U+ bank customer tries to initiate a fund transfer. Due to a slow internet connection, the transfer ends abruptly. The bank then sends an email with a link to continue the incomplete transaction. Which type of outbound interaction is this?
- A. Scheduled update
- B. Security event
- C. Customer event
- D. Priority communication
Answer: C
NEW QUESTION 48
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.
Answer:
Explanation:
NEW QUESTION 49
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