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Education-Cloud-Consultant PDF Dumps | Dec 09, 2021 Recently Updated Questions
Salesforce Education-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 19
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Nonprofit Success Pack
- B. Einstein Prediction Builder
- C. Tableau CRM
- D. Insights Platform Data Integrity
Answer: A
NEW QUESTION 20
A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.
What is a standard feature of EDA?
- A. Address Management
- B. Student Advising
- C. Event Management
- D. Degree Auditing
Answer: A
NEW QUESTION 21
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Export all existing Salesforce data.
- B. Choose a middleware tool to integrate EDA.
- C. Build applicable API customizations.
- D. Map Salesforce custom objects to EDA objects.
Answer: D
NEW QUESTION 22
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
- A. Setup Menu
- B. Trailhead
- C. Salesforce Trust website
- D. Partner Community
Answer: C
NEW QUESTION 23
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Set Account and Contact's sharing to private before the data load.
- B. Set Account and Contact's to public Read/Write before the data load.
- C. Disable all TDTM trigger Handlers before the data load.
- D. Load record owners after the Account and Contact data load is complete.
Answer: A,D
NEW QUESTION 24
University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?
- A. Connected apps
- B. Multi-factor authentication
- C. Single sign-on
- D. Social sign-on
Answer: B
NEW QUESTION 25
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Queue Management
- B. Appointment Scheduling
- C. Success Teams
- D. Assignment Rules
Answer: A
NEW QUESTION 26
A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful.
Which two metrics should the consultant recommend?
Choose 2 answers.
- A. Number of student phone inquiries
- B. Time saved when creating business reports
- C. Percentage of staff logins each month
- D. Volume of emails to the office
Answer: B,D
NEW QUESTION 27
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A. Service Cloud
- B. Einstein Next Best Action
- C. Salesforce Identity
- D. Digital Engagement
Answer: A
NEW QUESTION 28
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
- A. Customer Community
- B. Customer Community Plus
- C. Customer Community Plus Login
- D. Customer Community login
Answer: C
NEW QUESTION 29
The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
- A. Use Salesforce Connect.
- B. Install Outbound Fund Module.
- C. Install Accounting Subledger.
- D. Use the Bulk API.
Answer: C
NEW QUESTION 30
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Disable Course Enrollments.
- B. Set Record Types for Course Connections.
- C. Run Course Connections Backfill.
- D. Set up Course Offering Schedule.
Answer: C
NEW QUESTION 31
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
- A. App on the AppExchange
- B. Email-to-case
- C. Process Builder
- D. Salesforce Files
Answer: C
NEW QUESTION 32
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Social Studio
- B. Advertising Studio
- C. Interaction Studio
- D. Email Studio
Answer: A
NEW QUESTION 33
A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.
- A. Use a Salesforce.org community solution.
- B. Use third-party apps that are powered by EDA.
- C. Use the yaml file from Salesforce.org GitHub.
- D. Use third-party apps that are EDA ready.
Answer: B,D
NEW QUESTION 34
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Encourage users to post ideas on Chatter.
- B. Create a Trailmix for new users.
- C. Grant System Admin access for each department leader.
- D. Build a Center of Excellence.
Answer: B
NEW QUESTION 35
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
- A. Salesforce Einstein
- B. Power of Us Hub
- C. Trailhead
- D. Trailblazer Community
Answer: C
NEW QUESTION 36
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Knowledge
- B. Live Chat
- C. Queues
- D. Bots
Answer: B,D
NEW QUESTION 37
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicates a student's major?
- A. Relationship
- B. Affiliation
- C. Education History
- D. Program Plan Requirement
Answer: B
NEW QUESTION 38
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities.
Which Education Data Architecture functionality should the consultant recommend?
- A. Program Plan
- B. Relationship
- C. Education History
- D. Attribute
Answer: A
NEW QUESTION 39
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
- A. AppExchange
- B. IdeaExchange
- C. Partner Community
- D. Trailblazer Community
Answer: A
NEW QUESTION 40
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