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Salesforce ADX-271 exam is an essential certification for anyone who wants to become a Salesforce Certified Experience Cloud Consultant. Create and Manage Experience Cloud Sites certification exam tests your skills in creating and managing Experience Cloud sites and is ideal for professionals who work with Salesforce. Create and Manage Experience Cloud Sites certification is a great way to validate your skills and knowledge of the Salesforce ecosystem and can help you advance your career in the Salesforce industry.
Salesforce recommends that candidates have at least six months of experience working with Salesforce Experience Cloud before attempting the ADX-271 certification exam. Candidates should also have a solid understanding of web development principles, including HTML, CSS, and JavaScript. Additionally, candidates should be familiar with Salesforce administration and configuration, including managing users, profiles, and permissions.
Salesforce ADX-271 certification exam is designed to test your knowledge and skills in creating and managing Experience Cloud Sites using Salesforce. Create and Manage Experience Cloud Sites certification is intended for individuals who have experience with Salesforce and are looking to expand their skills and knowledge in building and maintaining Experience Cloud Sites. Create and Manage Experience Cloud Sites certification exam consists of 60 multiple-choice questions that must be completed within 105 minutes.
NEW QUESTION # 111
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
- A. Guest Access to the Support API
- B. Web-to-case
- C. Email templates
- D. Question-to-case
Answer: A,B
NEW QUESTION # 112
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- B. Experience Cloud cannot be used for employee apps.
- C. Employee apps are only available in Unlimited Edition.
- D. Chatter posts related to a record will be available in the employee app as well as the main org.
Answer: A,D
Explanation:
Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, such as:
Not all Chatter posts inside Chatter groups within the employee app will be available in the main org. Only posts in public groups or groups that are shared with the main org will be visible in both places.
Chatter posts related to a record will be available in the employee app as well as the main org. However, users need to have access to the record in both places to see the posts.
NEW QUESTION # 113
Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors.
Community members should be able to:
- Search and find articles on standard operating procedures.
- Submit invoices and receive status updates.
- Submit bids and receive updates.
How should the Salesforce Admin build this Community?
- A. Build a community in the external website and integrate with Salesforce for bid processes and other information.
- B. Provide access to the internal Salesforce org and limit access by profiles.
- C. Select the Site.com Template with the Navigation menu for invoices and bid processes.
- D. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.
Answer: D
NEW QUESTION # 114
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Edit the Partner Community profile so that the Knowledge tab is visible.
- B. Add the Global Header permission set to all Community users.
- C. Update the Admin profile so that the Knowledge tab is visible.
- D. Create a Knowledge article and make it visible to the appropriate channel.
Answer: D
NEW QUESTION # 115
Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?
- A. Turn off Portal User Visibility under Sharing Settings
- B. Deselect Community User Visibility under Sharing Settings
- C. Update the Internal User record to Private under Sharing Settings
- D. Create a sharing group for partner accounts under Sharing Settings
Answer: B
NEW QUESTION # 116
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Visible
- B. Default
- C. None
- D. Personal
- E. Audience
Answer: B,C,E
NEW QUESTION # 117
Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?
- A. Enable Search Engine Optimization (SEO).
- B. Update organization-wide settings.
- C. Enable Digital Experiences.
- D. Configure the default login.
Answer: C
Explanation:
The first step to create a site is to enable Digital Experiences in your org. This will allow you to access the Experience Cloud site creation wizard, where you can choose a template, a domain name, and a URL for your site.
NEW QUESTION # 118
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?
Select one or more of the following:
- A. Build a custom integration point between the CMS and the Community
- B. Download and install the Community Content package from the AppExchange
- C. Use Process Builder to import content from the CMS on a periodic basis
- D. Configure CMS Connect to pull content from the CMS
Answer: D
NEW QUESTION # 119
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
- A. Select the Customer Channel in article setup
- B. Create the article in the Community Management console
- C. Add a Featured Topic in the Community Management console
- D. Publish the Community so the changes take effect
Answer: D
NEW QUESTION # 120
Universal Containers (UC) maintains multiple customer experiences, but only one profile for all customer users. No customer has access to more than one experience.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers
- A. Edit the applicable user profile.
- B. Select the profile for a given experience.
- C. Select a permission set for a given experience.
- D. Create a permission set.
Answer: C,D
NEW QUESTION # 121
What are the four stages of the Community Roll-out framework?
- A. Plan > Develop > Test > Review
- B. Establish > Manage > Measure > Engage
- C. Create > Communicate > Design > Implement
- D. Analyse > Design > Implement > Maintain
- E. Design > Implement > Grow > Review
Answer: B
NEW QUESTION # 122
Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?
Select one or more of the following:
- A. Create a featured topic in the Community builder to display articles
- B. Enable public access for the Community in setup and the Guest user profile
- C. Check the article type permissions on the guest user profile
- D. Create a new data category specifically for guest users to display articles
Answer: C
NEW QUESTION # 123
Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: * users Profile has Read Access on the Work Orders Object * Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Navigation Menu in Community Management has "Type: Salesforce Object" and "Object Type: Work"
- B. Verify that the Work Order tab is under the Selected tab in Community Management.
- C. Verify that the Work Order tab is under the Selected tab in Community Settings Setup.
- D. Verify that the Navigation Menu in Community Builder has "Type: Salesforce Object" and "Object Type: Work Order"
Answer: D
NEW QUESTION # 124
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customer users. Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers
- A. Select the profile for a given site.
- B. Edit the applicable user profile.
- C. Select a permission set for a given site.
- D. Create a permission set.
Answer: C,D
Explanation:
To grant access to each customer to only one site, UC should create a permission set and select a permission set for a given site. A permission set is a collection of settings and permissions that give users access to various tools and functions. UC can create a permission set for each site that specifies the site access and the object permissions for the customer users. UC can then select a permission set for a given site in the Experience Builder, which will assign the permission set to all new and existing users of that site.
NEW QUESTION # 125
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?
- A. The experience has not yet been published.
- B. A change set containing the Network needs to be deployed.
- C. A custom Experience template needs to be created.
- D. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
Answer: D
Explanation:
The ExperienceBundle Metadata API allows you to retrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. To use this API, you need to enable the "Enable ExperienceBundle Metadata API" setting in the Experience Cloud site's administration settings.
NEW QUESTION # 126
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:
- A. Delete existing Topics and assign Articles to newly created Topics
- B. Merge similar Topics in Content Management Workspace
B . Keep existing Topics and reassign Articles to newly created Topics - C. Mark old Topics as Inactive and assign Articles to the new Active Topics
Answer: B
NEW QUESTION # 127
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
Choose 2 answers
- A. Assign Partner Community license to partner users.
- B. Assign Customer Community Plus license to partner users.
- C. Only business accounts can be created as partner users
- D. Only person accounts can be created as partner users.
Answer: A,B
NEW QUESTION # 128
AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.
Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?
- A. Grid component with CMS Collections
- B. CMS Connect (JSON)
- C. Grid component with list.views
- D. CMS - Single
Answer: A
Explanation:
To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.
NEW QUESTION # 129
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers
- A. Lightning Bolts can help minimize licensing and provisioning cost.
- B. Lightning Bolts can help reduce implementation time.
- C. Lightning Bolts can be distributed and reused.
- D. Lightning Bolts can help organize, manage, and reuse digital content.
Answer: B,C
Explanation:
Two ways that Lightning Bolt can help DF accomplish this are A and B. Lightning Bolt is a framework that allows you to create and distribute industry-specific solutions that include prebuilt themes, templates, pages, components, and business logic. By using Lightning Bolt, DF can create a solution for its flower business that includes all the features and functionality they need for their communities. They can then distribute and reuse this solution for their subsidiaries or other customers who want to set up similar communities. This can help reduce implementation time and ensure consistency and quality across different communities.
NEW QUESTION # 130
Universal Containers is leveraging Salesforce Content and needs to rnake it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community license.
- B. Users with the Customer Community Login license.
- C. Users with the High-Volume Customer Portal license.
- D. Users with the Customer Community Plus license.
Answer: D
NEW QUESTION # 131
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