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Understanding functional and technical aspects of User Research

The following will be discussed in BCS-UX01 exam dumps:

• Interpret the data from a site visit in ways that can be used to develop a shared knowledge of the context of use
• Recall how user journey maps are constructed from affinity diagrams
• Define affinity programming
• State the difference between observation and interpretation
• Articulate the steps in a suitable user research technique, such as contextual inquiry, ethnography or a site visit
• Choose the appropriate research method to understand the context of use.
• Explain the notion of affinity diagramming as a way to analyse the qualitative data from field visits
• Recognise good and poor questions to ask in user interviews
• State the key principles of contextual inquiry
• Describe the kinds of data that should be collected during a site visit and report on appropriate data collection methods, such as AEIOU (activities, environments, interactions, objects and users) and Empathy Map
• Describe the kinds of data that should be collected during a site visit to users
• Discuss the strengths and weaknesses of opinion-based methods, like surveys and focus groups, and behaviour-based methods, like contextual inquiry
• List discount usability research techniques that can be used to understand the context of use, such as diary studies
• Plan site visits to end users to understand the context of use
• Recognise that requirements gathering and conceptual design should be truly inclusive
• Demonstrate the difference between opinion-based and behaviour based research methods
• Identify the potential users of the system
• State the components of the context of use

How much BCS-UX01 Exam Cost

The price of the BCS-UX01 exam is $200 USD.

Certification Path

In order to take the Foundation Certificate in User Experience exam there are no specific pre-requisites for entry to the examination; however candidates should possess the appropriate level of knowledge to fulfil the objectives shown above.

Before undertaking the BCS Foundation in User Experience examination, it is recommended that candidates have had some experience with user design and user experience.

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