IBM Certified Solution Designer - Case Manager v5.1 : C2070-586

  • Exam Code: C2070-586
  • Exam Name: IBM Certified Solution Designer - Case Manager v5.1
  • Updated: Sep 19, 2026
  • Q & A: 132 Questions and Answers

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IBM C2070-586 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and APIs- Enterprise integration
  • 1. Workflow and BPM integration
    • 2. Content repository integration
      - REST and API integration
      • 1. External application integration with ICM APIs
        • 2. Case creation via services
          Topic 2: Solution Design and Development- Solution design principles
          • 1. Case activities and tasks
            • 2. Solution templates and case types
              - User interface configuration
              • 1. Workplace XT / Case Manager Builder usage
                • 2. Work areas and widgets
                  Topic 3: Administration and Deployment- System configuration
                  • 1. Environment setup
                    • 2. Security configuration
                      - Deployment and maintenance
                      • 1. Monitoring and troubleshooting
                        • 2. Solution deployment lifecycle
                          Topic 4: IBM Case Manager Overview- Case Management Concepts
                          • 1. Case properties and data model
                            • 2. Case lifecycle and case structure
                              - IBM Case Manager Architecture
                              • 1. ICM components and services
                                • 2. Content Engine and Process Engine integration

                                  IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

                                  Question #1

                                  Which statement about the difference between a task and a process workflow is true?

                                  • A. A task can be started by a number of ways; a process can only be started from a document being added to the system.
                                  • B. A task is part of a set that have to be executed in a certain order; a process allows for process fragmentation.
                                  • C. A task is a more specialized and focused process; a process encompasses the entire work stream.
                                  • D. A task is always started from a document being added to the system; a process can be started by a number of ways.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  Sol1 has been created in project area P1 by John. As a new requirement, Sol1 has to be now moved to project area P2. How can this be achieved?

                                  • A. By assigning John to project area P2.
                                  • B. By using the Move option on the Manage Solutions page of the IBM Case Manager Builder.
                                  • C. By using the IBM Case Manager Administration Client.
                                  • D. By assigning P1 Object Store to P2.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #3

                                  If you want to display information about a single data point in relation to a series of data points, you should use which type of dashboard object?

                                  • A. Table
                                  • B. Navigation Bar
                                  • C. Indicator
                                  • D. Chart
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #4

                                  Case ID is the unique identifier for a case in ICM. Which statement is true?

                                  • A. Only the Case ID prefix can be modified by assigning a case property as the Case Title Property.
                                  • B. The Case ID cannot be modified.
                                  • C. The entire Case ID can be overwritten to display a new value to the case worker.
                                  • D. The Case ID can only be appended with additional values.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  What are the tasks types in ICM?

                                  • A. Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.
                                  • B. Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
                                  • C. Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
                                  • D. Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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