Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) : 642-467

  • Exam Code: 642-467
  • Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
  • Updated: Oct 07, 2026
  • Q & A: 203 Questions and Answers

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Cisco 642-467 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintain and Troubleshoot Applications10%- Monitor system health and logs
- Troubleshoot integration issues
- Diagnose call routing and messaging problems
Topic 2: Implement Cisco Unity Connection35%- Integrate with Cisco Unified Communications Manager
- Implement high availability and networking
- Configure call management and routing
- Describe architecture and deployment models
- Configure system settings, users, and mailboxes
Topic 3: Implement Cisco Unified IM and Presence30%- Implement high availability and federation
- Deploy Cisco Jabber and clients
- Configure service parameters and presence settings
- Describe architecture and components
- Integrate with CUCM and LDAP
Topic 4: Implement Cisco Unity Express25%- Implement VPIM networking
- Configure users, groups, and mailboxes
- Integrate with CUCM and CME
- Describe architecture and deployment options
- Set up auto-attendant and call routing

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

Question #1

When you are using Cisco Unified RTMT to troubleshoot inbound VPIM messages on Cisco Unity Connection, which of the following services is most useful for trace analysis?

  • A. Connection Message Transfer Agent
  • B. Connection SMTP Server
  • C. Connection Digital Networking Replication
  • D. Connection Conversation Manager
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Which three of the following options should always be selected when configuring a SIP trunk for Cisco Unity Connection integration to Cisco Unified Communications Manager? (Choose three.)

  • A. Accept Out-of-Dialog REFER
  • B. Accept Unsolicited Notification
  • C. Enable Application Level Authentication
  • D. Accept Presence Subscription
  • E. Enable Digest Authentication
  • F. X.509 Subject Name
  • G. Accept Replaces Header
Reveal Solution  Discussion  0

Correct Answer: A,B,G  🗳️

Question #3

You are an administrator managing Cisco Unified Communications Manager Express.
A user returns from vacation and reports that he has tried many times to enter his PIN in his Session Initiation Protocol (SIP) phone, but he could not login successfully. You have reset the PIN for him, but he still is unable to log in. If the password lockout policy is enabled, which solution will help you fix the problem?

  • A. Delete and add the SIP phone again that was configured in Cisco Unified Communications Manager Express.
  • B. Recreate the user account and add to the appropriate user group.
  • C. Set the Pulse Code Dialing to transmit.
  • D. Unlock the password lockout.
  • E. Reset with another PIN.
  • F. Delete the user account and recreate it.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Which tool is helpful in obtaining Cisco Unified Personal Communicator log files that can be sent to Cisco TAC for troubleshooting assistance?

  • A. Cisco Unified Personal Communicator Viewer
  • B. Cisco Unified Presence System Troubleshooter
  • C. Cisco Unified RTMT
  • D. Cisco Unified Presence Viewer
  • E. Problem Reporting Tool
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #5

Refer to the exhibit.

The trace shows an inbound VPIM message to Cisco Unity Connection, which has been networked with Cisco Unity Express. What is the location ID for Cisco Unity Express?

  • A. 801
  • B. Location ID is not transmitted in VPIM.
  • C. 4001
  • D. UC801
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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