Nokia SDM Certification - PS NSOP : SDM_2002001030

  • Exam Code: SDM_2002001030
  • Exam Name: SDM Certification - PS NSOP
  • Updated: Jul 26, 2026
  • Q & A: 160 Questions and Answers

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Nokia SDM_2002001030 Exam Syllabus Topics:

SectionObjectives
Topic 1: SDM Certification - PS NSOP (Service Delivery Management / Service Network Operations)- Network Services and Architecture Fundamentals
  • 1. Nokia service architecture overview (NSP / SDM ecosystem)
    • 2. SDM concepts and service delivery models
      - Troubleshooting and Operational Scenarios
      • 1. Service fault isolation principles
        • 2. Operational incident handling workflows
          - Service Assurance and Monitoring
          • 1. Telemetry and analytics basics
            • 2. Service monitoring and SLA assurance concepts
              - Operations and Service Management
              • 1. Fault, performance, and configuration management basics
                • 2. Service provisioning and lifecycle management
                  - Network Automation and Orchestration
                  • 1. Policy-based service orchestration
                    • 2. Automation workflows in Nokia SDM environment

                      Nokia SDM Certification - PS NSOP Sample Questions:

                      1. Which of these Key Performance Indicators (KPI) supports the identification of possible cost overruns?

                      A) Actual Costs.
                      B) Gross Margin (GM).
                      C) Forecast Costs (NELLE).
                      D) Project Cost Adherence (PCA).


                      2. A risk event with a 100% probability of occurrence is;

                      A) a problem and triggers the contingency plan.
                      B) an issue and triggers the mitigation plan.
                      C) a risk event with a high impact.
                      D) very irritating.


                      3. Which are the interfaces for the Performance Mgt function?

                      A) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Field Operations, Third party vendors.
                      B) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.
                      C) Configuration Management, Customer Account Team, Network Planning & Optimisation, Network Operations Management.
                      D) Field Operations, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.


                      4. What needs to be included in the cost base line at Gate 4?

                      A) All risk values captured during risk management workshops.
                      B) All costs related to risk mitigation plans.
                      C) All costs of risk management agreed between the sales account manager and service delivery responsible.
                      D) All costs related to risk contingency plans.


                      5. In the Operations Model What are the Function set groups of the performance team?

                      A) Performance Monitoring & Reporting; Performance Administration; Documentation & Data Integrity.
                      B) Performance Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.
                      C) Alarm Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.
                      D) Performance Monitoring & Reporting; Security Administration; Network & Service Performance Assurance.


                      Solutions:

                      Question # 1
                      Answer: D
                      Question # 2
                      Answer: A
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: C
                      Question # 5
                      Answer: B

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