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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. The sales manager has accidentally created -several custom fields with incorrect data types. Identify the correct set of steps to be performed to correct the Field types for the new custom fields.

A) Modify the custom fields with correct Field types.
B) Rename the fields, save, and go back and change the field types.
C) Rename the fields, save, and create new fields with thecorrect field types.
D) Remap the fields to the correct field types.
E) Delete the fields and recreate the Fields.

2. Which four actions should you perform in order to use the sales catalog to its fullest potential?

A) Create and include promotions within the sales catalog.
B) Create and include product groups within the sales catalog.
C) Associate an image for the sales catalog.
D) Sort the products within the sales catalog by quantity.
E) Relate product groups to other product groups.
F) Create and include sales catalogs within the product group.

3. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) stalled deal limit
B) process steps
C) task
D) recommended documents
E) opportunity status

4. Identify the combination of steps that show the correct precedence in sales quota planning.

A) Create spreading formula and seasonality factor group, create sales quota plan, assign top-level sales territory hierarchy to the quota plan, and assign spread formula and seasonality factor group to the plan.
B) Create sales quota plan, assign top level sales territory hierarchy to the quota plan, create spreading formula and seasonality factor group, arid assign spread formula and seasonality factor group to the plan.
C) Create sales quota plan, assign spread formula and seasonality factor group to the plan, assign top-level sales, territory hierarchy to the quota plan, and create spreading formula and seasonality factor group.
D) Create sales quota plan, assign spread formula and seasonality factor group to the plan, create spreading formula and seasonality factor group, and assign top-level sales territory hierarchy to the quota plan.
E) Create spreading formula and seasonality factor group, create sales quota plan, assign spread formula and seasonality Factor group to the plan, and assign top level sales territory hierarchy to the quota plan.

5. Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?

A) Customer Account for auxiliary dimension needs to be set to Customer type.
B) There is no need to sot any profile Option.,
C) Customer Class for auxiliary dimension needs to be set to Customer Class.
D) Classification Category for auxiliary dimension needs to be set to Classification Category,
E) Customer Type for auxiliary dimension needs to be set to Customer Type.

Solutions: