Oracle Fusion Customer Relationship Management 11g Sales Essentials : 1Z1-456

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Sep 27, 2026
  • Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Core CRM Configuration- Sales Foundation Concepts
  • 1. Lead Management Basics
    • 2. Common CRM Configuration
      Territory Management- Sales Territory Design
      • 1. Define Sales Territories
        - Territory Setup and Maintenance
        • 1. Describe Lookups, Profile Options, and Dimensions
          • 2. Define Configuration Activity
            • 3. Manage Synchronization and Schedulable Processes
              Forecasting- Forecasting Configuration and Execution
              • 1. Define Lookups, Profile Options, and Configuration Activities
                • 2. Run Forecast Processes
                  • 3. Describe Forecasting Options
                    Opportunity Management- Sales Methods and Opportunity Configuration
                    • 1. Describe Sales Methods
                      • 2. Define References and Competitors
                        • 3. Configure Opportunity Management

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          Question #1

                          You are working as a consultant for a company that is upgrading to Oracle Fusion CRM. Currently, you are configuring the Fusion Assignment Objects. After meeting with the customer, they have decided that they would like the leads assignment object to send leads based on customer size to specific territories.
                          Select the true statement.

                          • A. This can't be done because assignment objects can contain candidate objects or work objects, but not both.
                          • B. This can't be done because assignment objects contain work objects, but not candidate objects.
                          • C. This can't be done because assignment objects can contain both candidate objects and work objects, but can't limit by customer size.
                          • D. This can't be clone because assignment objects contain candidate objects,but notwork objects.
                          • E. This scenario can be successfully created in Oracle Fusion CUM.
                          Reveal Solution  Discussion  0

                          Correct Answer: E  🗳️

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                          Question #2

                          Identify three correct statements regarding lookups and lookup values.

                          • A. In order for lookup changes to appear in the UI, the user must log out and log in again.
                          • B. Lookup values ran be configured with effective date and expiration date to enable/disable.
                          • C. Lookups can be configured with dynamic lists of values using tables.
                          • D. Lookups can be restricted to a specific module during lookup setup.
                          • E. Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
                          Reveal Solution  Discussion  0

                          Correct Answer: A,C,E  🗳️

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                          Question #3

                          Identity the attributes that need to be defined while configuring sales stage in a sales methodology.

                          • A. Phase, Order, Win Probability Range,Duration and Stalled Deal Limit
                          • B. Phase, Win probability Range, Opportunity Status
                          • C. Phase, Order, Duration and Opportunity Status
                          • D. Status,Order, Win Probability Range\ Duration and Stalled Deal
                          • E. Phase, Order, Duration mid Stalled Deal Limit.
                          Reveal Solution  Discussion  0

                          Correct Answer: E  🗳️

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                          Question #4

                          A sales administrator wants to assign territories to opportunity revenue lines based on the product revenue associated with the revenue lines, through Assignment Manager.
                          Identity the work object and candidate object that allow the sales administrate to proceed with the assignment in Oracle Fusion Sales.

                          • A. Opportunity and territory
                          • B. Opportunity product line and territory
                          • C. Opportunity revenue line and territory
                          • D. Opportunity and opportunity revenue lines
                          • E. Opportunity product and revenue lines
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

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                          Question #5

                          Identify two activities that the Refresh Forecast process performs during a sales forecast.

                          • A. verifies that the opportunities are present with revenue line Items, and notifies the user if the revenue line items are missing
                          • B. updates the latest changes to the territory hierarchy
                          • C. ensures that the forecasting schedule is generated and has the correct due date
                          • D. keeps future unfrozen forecast synchronized with the current opportunity data
                          • E. keeps the forecast items that no longer meet forecast criteria
                          Reveal Solution  Discussion  0

                          Correct Answer: C,D  🗳️

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