2021 Valid 700-805 Exam Updates - 2021 Study Guide
700-805 Certification - The Ultimate Guide [Updated 2021]
NEW QUESTION 26
Which area of the Success Plan is the Renewal Manager responsible?
- A. Barriers Predicted
- B. Solution Renewal
- C. Success Plan Hypothesis
- D. Adoption Barriers Overcome
Answer: A
NEW QUESTION 27
Which is the first step in a solutions-led sales approach?
- A. identify the latest technology release
- B. present quote to customer
- C. examine previous purchases
- D. understand the customer's objectives
Answer: D
NEW QUESTION 28
What is the key implication on-time renewals have for an IT provider company?
- A. improved customer satisfaction
- B. recurring business is preserved
- C. no major impact if sales are on plan
- D. incentives will be paid
Answer: A
NEW QUESTION 29
What is the future state goal of licensing at Cisco?
- A. Right to use
- B. Smart License
- C. Standby License
- D. Classic PAK
Answer: B
NEW QUESTION 30
When renewing a contract with a customer, which action is important?
- A. Propose only the most important part of the solution.
- B. Validate customers business needs.
- C. Start discussions once the contract has expired.
- D. Do not offer any financing solutions.
Answer: A
NEW QUESTION 31
Who do Renewals Managers (RMs) work with?
- A. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- B. RMs work with pre-sales engineers and build customer solutions.
- C. RMs work by themselves to develop a high level view customer requirements and objectives.
- D. RMs work with service delivery teams and monitor engagements.
Answer: D
NEW QUESTION 32
What is the ATR on a $10, 000oneyearre curing revenue contract?
- A. $1,200
- B. 10% of $10,000
- C. $10,000
- D. $10,000 divided by 12
Answer: D
NEW QUESTION 33
Which approach should be applied when renewing a quote?
- A. Concerns led approach
- B. Reward led approach
- C. Product led approach
- D. Solutions led approach
Answer: D
NEW QUESTION 34
Which licensing model is the most complex for a customer to manage?
- A. Managed service agreement
- B. Enterprise agreement
- C. Subscription
- D. A La Carte
Answer: D
NEW QUESTION 35
What does iARR measure?
- A. our ability to monitor product utilization, and financial growth collectively
- B. our ability to internally align renewable resources
- C. our ability to expand upon existing customer value
- D. our ability to increase renewal rates through pricing controls
Answer: A
NEW QUESTION 36
Which discussion point helps up sell a customer?
- A. Focus on what the customer already has covered on the network.
- B. Focus on how much it will cost the customer.
- C. Discuss your prior ties and why you need the sale.
- D. Discuss changes in the network and identify any uncovered additions to the network.
Answer: D
NEW QUESTION 37
Which group of products are enterprise networking products?
- A. Salesforce, Box, AWS
- B. Routing, Switching, Access Points
- C. WAN, LAN, Wireless
- D. iWAN, Viptela, Meraki
Answer: B
NEW QUESTION 38
Which action can a Renewals Manager take to drive value in the account?
- A. Manage and mitigate renewal risk.
- B. Align partners on training.
- C. Def ne the account forecast.
- D. Removing adopt on barriers.
Answer: A
NEW QUESTION 39
Which task should a Renewals Manager perform during the Prospect phase?
- A. Risk Assessment
- B. Review new opportunities
- C. Risk Mitigation
- D. Terms negotiation
Answer: B
NEW QUESTION 40
Which statement best describes an Accelerator?
- A. A one-on-one coaching engagement covering specific use cases
- B. A hosted one-to-many educational webinar with live expert Q and A
- C. A one-on-one deep dive on network issues
- D. An on-call service for customer support
Answer: B
NEW QUESTION 41
What is the main purpose of CCW-R?
- A. to factor customer ATR, up sell and attrition
- B. to allow customers and partners to download renewal data
- C. to capture partner and customer bill ng preferences
- D. to allow customers and partner store new software subscriptions and service contracts from one tool
Answer: D
NEW QUESTION 42
Which success indicator for a Renewals Manager is valid?
- A. increased deployment of licenses
- B. stabilized customer satisfaction scores
- C. new product introductions
- D. on-time renewal
Answer: B
NEW QUESTION 43
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1000 and $1000
- B. $3000 and $3000
- C. $1100 and $3300
- D. $1000 and $3000
Answer: D
NEW QUESTION 44
Which critical task must be performed during the Qualification phase?
- A. validate customer inventory
- B. Renewal Plan development
- C. develop a Success Plan
- D. quote delivery
Answer: A
NEW QUESTION 45
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
- A. quote delivery
- B. billing
- C. proposal build
- D. deal strategy
Answer: A
NEW QUESTION 46
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