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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

Where are the keychain files stored?

A. The master password is used to reset local account passwords.
B. Each user starts with a login keychain saved at /Users/<username>/Library/Keychain/
login.keychain and a Local
Items/iCloud keychain saved in the /Users/<username>/Library/Keychains/<UUID> folder.
Administrative users can manage systemwide authentication assets with the
/Library/Keychain/System.keychain. Finally, Apple maintains several items in
/System/Library/Keychains/ for OS X system use.
C. A Safe Boot performs the following permanent actions:attempting to repair the system
volume structure, deleting system KEXT caches, and deleting font caches.
D. Spotlight metadata index databases are stored at the root of every volume in a
/.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his
encrypted home folder. And the Mail application maintains its own database ineach user's
home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be
located in any ofthe Library folders in a folder named Spotlight.

Question 2

Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?

A. /var/run/launchd/
B. /etc/launchd/
C. /System/Library/LaunchDaemons/
D. /Library/Extensions/

Question 3

The OS X Recovery system provides access to Restore System From Time Machine Backup, Install/Reinstall OS X, Get Help Online via Safari, Disk Utility, Startup Disk, Firmware Password Utility, Network Utility, Terminal, and Reset Password.

A. Which items aren't loaded when OS X Safe Boots?
B. Which changes are made when OS X Safe Boots?
C. What utilities are available when started up from OS X Recovery?
D. What does the diagnostic reporting feature do?

Question 4

What's the security risk of enabling client sharing services?

A. Assuming the default settings for OS X, a standard user can only configure directly attached or local network printers from the Print dialog. Also, the appropriate drivers must be installed before the standard user configuring the printer.
B. If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
C. Any application that supports Auto Save and the Finder can manage document locking.
D. If a client sharing service is compromised, an unauthorized user can control your Mac and execute unwanted applications or processes.

Question 5

Which of these must you know about a corporate VPN server before you can configure the VPN software on an OS X computer to access the corporate network?

A. If network protocols will be encapsulated by the corporate VPN server
B. If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec
C. If the corporate VPN server supports PPPoE
D. If the corporate VPN server supports DNSSEC

Solutions: